Lesson Category: People and Culture
1.2 The Inverted Pyramid
Workshop 1.1 – The CHEER Model
Company leaders know that motivated, raving associates are the key to delivering great products and services to customers. The CHEER model gives you a proven, step-by-step plan, to create raving associates in your company. By executing on well-thought out communication and recognition programs, and taking steps to listen to and value your people – your […]
The CHEER Model – 5 Steps to Inspire your Team
Many companies have been affected by the recent ‘great resignation’ as employees leave their companies in search of something new. Did you know that receiving appreciation from your boss can reduce associate absenteeism by 41%. And that associates who are motivated are 87% less likely to leave a company than those who are not motivated? […]