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Inspire Yourself
  • HOW IT WORKS
  • TGC ACADEMY
  • CLIENT STORIES
  • FREE CONTENT
    • Articles
    • Podcast
  • SPEAKING
  • ABOUT
    • Gary’s Top 5 Leadership Values
    • Inspiring Young People
  • CONTACT
raving fan customers

Making your Customers Raving Fans

Did you know that a 5% increase in customer retention can boost profits by more than 25%. Part of that is because customers who love your current products and services,... read more →
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  • Current Customers
customer advocate

4 Big Covid-Busting Marketing Ideas (Part 2)

(Part 2 of 2) Here is a simple question to answer in your strategic planning: "Specifically which marketing and customer programs will have the biggest impact in getting us back... read more →
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responsive, customer advocate

The Story of Louie Cacchioli

I met a guy last week. An inspiring young man. A motivated and responsive employee. His name was Louie Cacchioli. Louie is pictured above in his New York City fireman’s... read more →
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Customer Advocates

Customer Account Management and The Raving Fan Triangle

So you have a strong Customer Support department, and you have an excellent Customer Success Manager involved in your accounts.  And you are focusing on traction and open tickets and... read more →
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  • Current Customers
Customer Advocates

How Do You Know If Your Customers Are Raving Fans?

Ever see a Buckeye fan at an Ohio State game in the 4th quarter.  How about a fan supporting Barcelona in the second half of the UEFA championship? What if... read more →
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  • Current Customers

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